POPVOX Foundation releases report on Congressional casework during Afghanistan withdrawal
Anne Meeker Anne Meeker

POPVOX Foundation releases report on Congressional casework during Afghanistan withdrawal

“American Ingenuity: Congressional Casework in the Afghanistan Withdrawal,” a new report from the nonpartisan POPVOX Foundation, details the extraordinary efforts of Congressional caseworkers working in collaboration with federal agency staff and non-governmental organizations to facilitate the evacuation of thousands of Americans and American allies during the chaotic US withdrawal from Afghanistan.

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POPVOX Foundation hosts casework history webinar with Senate Historical Office’s Associate Historian
POPVOX Foundation POPVOX Foundation

POPVOX Foundation hosts casework history webinar with Senate Historical Office’s Associate Historian

On January 17, 2024, POPVOX Foundation kicked off the Casework Navigator webinar series with special guest Daniel Holt, Associate Historian from the Senate Historical Office. This event put modern casework in context, exploring how we got here, and what we can learn from previous iterations of casework to chart the future of democratic representation in America.

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POPVOX Foundation hosts webinar on diagnosing problems with Congressional casework
POPVOX Foundation POPVOX Foundation

POPVOX Foundation hosts webinar on diagnosing problems with Congressional casework

Don Moynihan, McCourt Chair at the Georgetown McCourt School of Public Policy, has pioneered the study of administrative burden, including new language and frameworks to understand the types of costs associated with navigating complex bureaucracies. This webinar offered caseworkers a deeper understanding of the root problems behind common casework inquiries, and ideas for tracking types of casework and articulating casework challenges to policy staff.

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POPVOX Foundation hosts webinar on championing implementation vs. policy
Anne Meeker Anne Meeker

POPVOX Foundation hosts webinar on championing implementation vs. policy

Every government program starts with good intentions—it’s how they’re carried out that can make them fail in big ways or in small ways that add up. In this webinar, Jennifer Pahlka discussed how caseworkers and other frontline implementation experts can and must leverage that expertise to reimagine government service for the 21st century.

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POPVOX Foundation hosts webinar on burnout and care for congressional caseworkers
Anne Meeker Anne Meeker

POPVOX Foundation hosts webinar on burnout and care for congressional caseworkers

Caseworkers' willingness to go above and beyond to help constituents in distress can easily cross over into burnout and compassion fatigue. In this webinar, experts from the Schwartz Center for Compassion in Healthcare shared their innovative approaches to supporting caregivers facing burnout and trauma in the medical field. Caseworkers explored ways these lessons may be applied to Congressional contexts.

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POPVOX Foundation Shares a Roadmap for Congressional Casework Data
Anne Meeker Anne Meeker

POPVOX Foundation Shares a Roadmap for Congressional Casework Data

POPVOX Foundation has issued guidance on the implementation of “Recommendation 172,” drawing upon the POPVOX Foundation team’s technical expertise, personal experience as caseworkers, and ongoing interactions with district staff through the Casework Navigator program.

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POPVOX Foundation hosts webinar on Appropriations for Congressional Caseworkers
Anne Meeker Anne Meeker

POPVOX Foundation hosts webinar on Appropriations for Congressional Caseworkers

Member-Directed Spending (aka Community Project Funding or Earmarks) can be an effective tool for caseworkers to strengthen relationships with local programs and stakeholders. This webinar covered an introduction to MDS for caseworkers unfamiliar with appropriations, and tips on talking to community members about what to expect in the process.

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POPVOX Foundation hosts webinar on the Year Ahead in Casework
Anne Meeker Anne Meeker

POPVOX Foundation hosts webinar on the Year Ahead in Casework

Experienced caseworkers know that the best resources for casework teams are other caseworkers. In this session, veteran caseworker Katherine Long, who spent fifteen years as a caseworker in the office of former Senator Patrick Leahy, shared insights from her casework career and answered questions about all things casework, from staff retention to agency relationships and more.

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