AI Tools for Casework: A Guide for Congressional Staff
While casework can be one of the most rewarding parts of Congressional service, it involves a ton of repetitive labor. Tasks like taking notes, writing case summaries, and drafting professional emails are easy but time-consuming for experienced caseworkers, and can be difficult and tedious to teach to new staff.
Recently-developed — and Congress-approved — generative AI tools aren’t a magic bullet to fix casework, but they can go a long way toward leveling the playing field, making it easier for new staff to quickly get up to speed and experienced staff to more effectively use their time where it counts the most.
Developed by Anne Meeker, POPVOX Foundation’s Deputy Director and a former caseworker, our new manual, AI Tools for Casework: A Guide for Congressional Staff, shares a few starting points to use tools like ChatGPT in casework, including sample prompts.
