Northeastern’s CivicConnect Team Builds Congressional Office Chatbot Prototype
POPVOX Foundation POPVOX Foundation

Northeastern’s CivicConnect Team Builds Congressional Office Chatbot Prototype

Northeastern students have built the first Congressional office chatbot prototype. The customizable, open source bot (CivicConnect) can learn from office documents to craft responses to constituents aligned with the representative’s policies. The CivicConnect team developed CivicConnect to streamline communication, reduce response times, and handle high volumes of correspondence.

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2023: A Monumental Year for POPVOX Foundation
Marci Harris Marci Harris

2023: A Monumental Year for POPVOX Foundation

As we take stock of an eventful year, we see significant progress in Congressional capacity — much of it under the radar and out of the headlines. We at POPVOX Foundation have been hard at work on our mission to make government work better for everyone, and are proud of what we have accomplished in 2023.

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The Senate Issues Guidelines for Responsible Internal AI Usage
POPVOX Foundation POPVOX Foundation

The Senate Issues Guidelines for Responsible Internal AI Usage

The US Senate’s guidance, authorizing the use of OpenAI’s ChatGPT, Microsoft’s Bing Chat AI, and Google’s Bard for research and evaluation purposes, is a notable step in the institution’s experimentation of how AI-enabled tools can augment staff capacity, boosting productivity and efficiency.

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ICYMI: Empowering Legislative Staff with AI on Capitol Hill
Aubrey Wilson Aubrey Wilson

ICYMI: Empowering Legislative Staff with AI on Capitol Hill

POPVOX Foundation and R Street Institute recently hosted an introductory discussion on the integration of Artificial Intelligence (AI) into the workflows of Congressional legislative staff. The event included an overview of current institutional guidance and featured insights from prior Hill staff and policy experts.

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ICYMI: Embracing AI in Congressional Communications
Aubrey Wilson Aubrey Wilson

ICYMI: Embracing AI in Congressional Communications

POPVOX Foundation and R Street Institute hosted an introductory discussion on the integration of Artificial Intelligence (AI) into the workflows of Congressional communications staff. The event included an overview of current institutional guidance and featured insights from communications experts.

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POPVOX Foundation hosts webinar on diagnosing problems with Congressional casework
POPVOX Foundation POPVOX Foundation

POPVOX Foundation hosts webinar on diagnosing problems with Congressional casework

Don Moynihan, McCourt Chair at the Georgetown McCourt School of Public Policy, has pioneered the study of administrative burden, including new language and frameworks to understand the types of costs associated with navigating complex bureaucracies. This webinar offered caseworkers a deeper understanding of the root problems behind common casework inquiries, and ideas for tracking types of casework and articulating casework challenges to policy staff.

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POPVOX Foundation hosts webinar on championing implementation vs. policy
Anne Meeker Anne Meeker

POPVOX Foundation hosts webinar on championing implementation vs. policy

Every government program starts with good intentions—it’s how they’re carried out that can make them fail in big ways or in small ways that add up. In this webinar, Jennifer Pahlka discussed how caseworkers and other frontline implementation experts can and must leverage that expertise to reimagine government service for the 21st century.

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Salute to a ModCom Hero
Marci Harris Marci Harris

Salute to a ModCom Hero

As we reflect on Rep. Derek Kilmer's decision not to seek re-election, we acknowledge and honor the significant impact of his 11-year service in the House — his commitment to modernizing Congress and to bridging the partisan divide.

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Congress of the Future: Better District Office Leasing
Taylor J. Swift Taylor J. Swift

Congress of the Future: Better District Office Leasing

Investing in responsive, high-functioning district operations enables Congress as an institution to better serve the American people. The GSA is well-positioned to provide improved consistency, security, and cost savings when it comes to district offices.

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New Member Orientation: Successful Onboarding for a Modern Legislature
POPVOX Foundation POPVOX Foundation

New Member Orientation: Successful Onboarding for a Modern Legislature

A robust, effective onboarding program is essential for newly elected Members to be impactful out of the gate in representing their constituents and to operate effectively within an increasingly complex institution. This report provides an overview of how traditional NMOs have been organized, structured, and hosted, and proposes creative alternatives for how this onboarding experience can be improved.

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