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Responsible AI Use for Casework

ABOUT THE TRAINING

While casework remains a cornerstone of Congressional service, it often involves time-consuming, repetitive tasks that can overwhelm both new and experienced staff. This session will explore how recently-developed, Congress-approved generative AI tools can streamline casework processes, making them more efficient and accessible. Learn how these technologies can help new staff quickly acclimate to their roles and allow seasoned caseworkers to focus their expertise where it matters most — and how to use them responsibly to keep your team and your constituents safe. We'll discuss practical applications of commercially available and Congressionally-approved AI tools, offering a balanced view of both the potential and limitations of these tools in enhancing constituent services.

SPEAKER

Anne Meeker is Deputy Director of POPVOX Foundation, and a former House caseworker. She was a founding member of the POPVOX Foundation team as Director of Special Initiatives. She previously served as Director of Constituent Services for Congressman Seth Moulton, where she worked to use data and technology to deliver smarter casework services to residents of the MA06. Anne holds a bachelor's degree in Anthropology from the University of Oxford (St. Hugh's College), and an MSc in History from the London School of Economics. She is also a proud Clevelander, and will take any opportunity to talk up the Rust Belt.

ADDITIONAL RESOURCES

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