POPVOX Foundation launches Casework Navigator Professional Development Program

POPVOX Foundation is excited launch the Casework Navigator Professional Development program for Congressional caseworkers.

Casework is a crucial part of Congressional operations — essential to building public trust and producing tangible wins for constituents. But heavy caseloads and challenging agency relationships can make it difficult for even the best casework teams to scale services and provide a standout constituent experience.

The subscription-based Casework Navigator Professional Development program gives teams the tools and support they need to take casework to the next level, including:

  • Customizable casework manual templates to help your team build and preserve institutional knowledge and resilience,

  • A curated resource library for caseworkers with internal and external tools, and

  • Monthly “deep-dive” interactive webinars on casework topics with experts from other industries.

Offices can also sign up for tailored casework team workshops focused on topics like casework goal-setting, data, performance analysis, and more.

Learn more and sign up today at popvox.org/professional-development.

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POPVOX Foundation hosts introductory webinar on Data for Congressional Caseworkers

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POPVOX Foundation welcomes Lauren Fitzgerald