ABOUT THE TRAINING

Caseworkers bear witness to the stories of constituents experiencing the federal government, often in the most difficult and intimate moments of their lives. In this session, we will take lessons from The Moth-style storytelling to consider what makes a compelling story and what storytelling can teach us about listening. We’ll learn how practicing the skills of a good story-listener or coach can help ground and de-escalate constituents. And we’ll explore how the stories we hear can build support for policy change.

NOTE: This is Part I of a two-part series. While the two sessions are designed to complement each other, you are welcome to attend either session or both. Both sessions will be interactive and allow participants the opportunity to share and hear from other caseworkers.

SPEAKER

Susanne Schmidt is a comedic storyteller, producer, and teaching artist. Susanne’s work has been featured on NPR, HBO’s Inspiration Room, and CBS Sunday. Susanne is currently a StorySlam Producer for The Moth.

In addition to her storytelling work, Susanne is a Licensed Clinical Mental Health Counselor and a faculty member of Northern Vermont University’s graduate program in Clinical Mental Health Counseling. She has also served in leadership roles in the State of Vermont’s Agency of Human Services, Department of Mental Health, and Court systems.

MODERATOR

Anne Meeker is a civic process and democratic engagement nerd, and a former House district staffer. She was a founding member of the POPVOX Foundation team as Director of Special Initiatives and now serves as Deputy Director. She previously served as Director of Constituent Services for Congressman Seth Moulton, where she worked to use data and technology to deliver smarter casework services to residents of the MA06. Anne holds a bachelor's degree in Anthropology from the University of Oxford (St. Hugh's College), and an MSc in History from the London School of Economics, where she wrote her thesis on presidential memoir. She is also a proud native Clevelander, and will take any opportunity to cheerlead for the 'Land.