
Newsletter: No injunction can stop us from caring about casework
An upcoming webinar on Congressional liaison work, plus tons of casework news and agency updates.

Newsletter: Looking Back on Pandemic Casework
Acknowledging the 5-year anniversary of COVID-19 and reflecting on the incredible work of caseworkers to support constituents in that tough period. Plus, all the usual casework news and agency updates.

Newsletter: Keeping Track of Agency Changes
Recommendations for strengthening casework, a new format for our agency news roundup, and we unpack some of the question marks around what’s going on at CFPB.

Newsletter: Liaisons Leaving? Grants Questions?
A new resource for journalists covering Congressional casework. Plus, a ton of casework news and agency updates.

Newsletter: Managing the Permanent Casework Crisis
A recap of our Social Security casework webinar with National Organization of Social Security Claimants’ Representatives CEO David Camp. Plus, all the usual casework news and agency updates.

Newsletter: Staying Focused on What You Can Control
Join us for a webinar on Social Security casework next Wednesday at 1 PM with National Organization of Social Security Claimants’ Representatives CEO David Camp. Plus, tons of agency news and updates.

Newsletter: Where to start with a casework surge
For Congressional casework teams overwhelmed trying to respond to the new administration’s executive orders, here are some places to start.

Newsletter: Sorting through Executive Orders for casework
Your filter for what will impact casework and what you can ignore for now.

Newsletter: We’re So Back
The federal agency wait-and-see period is in full swing, but we’ve still got a roundup of agency news and updates.

Newsletter: Final agency news roundup of 2024
An opportunity for district Staff Assistants and an update on the American Ingenuity Award, plus agency news and updates.

Newsletter: Taking care of yourselves in 2025
Tips for professional development and selfcare, and some early caseload survey data, plus agency news and updates.

Newsletter: Preparing for Agency-specific Casework in 2025
Looking into the crystal ball to predict casework trends, plus agency news and updates.

Newsletter: Preparing for the End of the Term
Resources for teams closing out casework operations or preparing year-end reports, as well as agency news and updates.

Newsletter: The Magnificent Mobile Office Hours
Insights for running a successful mobile office hours program, questions about disaster casework, and a recording of our webinar on agency management of casework. Plus, agency news and updates.

Newsletter: Hang in there, friends!
Resources for teams handling hurricane relief and Lebanon, and an upcoming webinar on agency management of casework. Plus, agency news and updates.

Newsletter: It’s the Agencies, Silly.
Join us for a webinar on agency management of casework. Plus, casework-related hearings and agency news and updates.

Newsletter: Agency Oversight Hearing Season
Will we finally see movement on WEP/GPO reform? Plus, an upcoming webinar, casework-related hearings, and agency news and updates.

Newsletter: Get Your Flowers, Caseworkers!
Navigating the relationship between casework and communications, and agency news and updates.

Newsletter: Marking the Anniversary of the Afghanistan Withdrawal
Marking the anniversary of the Afghanistan withdrawal, responsible AI tools for casework webinar, and agency news you can use.

Newsletter: Monster Agency News Week
Cyber defense training from R St and the American Governance Institute plus a ton of casework news and agency updates!