Casework is Ready for Innovation
Congressional tech modernizers, innovators, and legislative nerds gathered for the 5th Congressional Hackathon. Hosted by Speaker of the House Kevin McCarthy, House Minority Leader Hakeem Jeffries, and the House Chief Administrative Office, the event focused on ideas and works-in-progress for how tech can streamline Congressional operations and make Congress a safer, more efficient, and more enjoyable place to work.
20 ModCom Recommendations to Strengthen Casework
One group that received unaccustomed attention from the Select Committee is Congressional caseworkers — those professional staff, mostly in district offices, who do some of the most direct, accountable work in Congress to solve constituent problems with the federal bureaucracy.